How To Videos


We are happy to provide some practical 'how-to' videos that help you solve a problem at home. Should you not be comfortable with trying to resolve this issue yourself, you can always ask a qualified engineer to assist.

Learn how to unfreeze a frozen condensate pipe


Freezing cold weather can cause boiler condensate pipes to freeze, which can prevent the boiler from functioning. This video shows you how to safely unfreeze the condensate pipe should it become frozen. Please exercise extreme care and caution, as demonstrated in the video.



Learn how to use the Green Star comfort controls range


This video demonstrates how to set the time and date; setting heating and hot hater time programmes.

Learn how to use the Bosch Easycontrol interface


This video demonstrates how to use the Bosch Easycontrol interface with easy to follow steps.

Learn how to bleed a radiator


This video demonstrates how to bleed a radiator, in order to release built up air and solve heating problems such as a ‘gurgling’ sound and cold radiator tops.


Learn how to repressurise a heating system with an internal filling key


This video shows you how to repressurise your heating system using your Greenstar gas boiler’s internal filling key.



Learn how to re-establish the radio frequency connection between your boiler and thermostat


This video shows you how to repressurise your heating system using your Greenstar gas boiler’s internal filling key.




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